I just read Bob Garfield's post on his unbelievably poor experience with Comcast (via Jaffe Juice). As a current Comcast customer, I'm throwing my support behind Garfield. I haven't had near the issues with the cable provider as he has, but for what I pay and the level of service I receive, there is no question that Comcast just sucks.
Besides the fact that they overcharge for every little add on, the products they provide via rental (HD Box, High Speed Router) are just garbage. My DVR (provided by Comcast) barely works and has no storage, but then Comcast raises the monthly fee on the DVR to handle increased storage demand without raising customer storage? I pay something like $12 a month for HD service, but can never watch anything in HD. If anyone in Boston was able to watch the Sox-Angels series in HD I would be shocked! It froze on my every time I changed the channel.
So, Comcast is now on my Web 2.0 version of a "Shit List" - Enemybook. Thankfully (for me, anyway) Verizon Fios is available in my Neighborhood and the guy next door raves about how reliable it is, how fast his Internet is and the fact that it's cheaper than what I am currently paying for Comcast. I think I'll take his word for it and make the switch... I recommend everyone else do it as well.
I despise Comcast. And what's worst is that they have a monopoly in Boston and are the only provider for internet in parts of the city.
Posted by: Social Media Guy | October 18, 2007 at 01:54 PM
Another reason to hate Comcast
http://www.msnbc.msn.com/id/21376597/
Posted by: Social Media Guy | October 19, 2007 at 03:32 PM